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Terms of Service

Last updated: 4 June 2026 · Version 2.0

These Terms of Service (the "Terms") constitute a legally binding agreement between you ("you" or the "User") and Finikos S.r.l. ("Finikos", "we", "us" or "our"), a company incorporated under the laws of Italy, with registered office at Via Francesco Ostermann 6/7, 33033 Codroipo (UD), Italy, VAT IT03189520301, governing your access to and use of the Space Context mobile application and the related services (the "Service"). Please read these Terms carefully. They contain provisions that limit our liability, allocate risk to you and govern how disputes are resolved.

1. Acceptance, eligibility and capacity

By downloading, installing, accessing or using the Service, or by clicking to accept these Terms where that option is presented, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not access or use the Service. You represent that you are at least 18 years old, or the age of majority in your jurisdiction, and that you have the legal capacity to enter into these Terms. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation, in which case "you" refers to that organisation.

2. Definitions

  • "App" means the Space Context application for iOS and any updates, upgrades and successor versions.
  • "Content" means any video, audio, image, text or other material that you record, upload, submit or otherwise make available through the Service.
  • "Output" means the inventories, condition assessments, transcripts, structured data, reports and answers generated by the Service from your Content.
  • "Pro" means the auto-renewable Space Context Pro subscription.
  • "Credits" means the consumable scan entitlements that may be purchased within the App.
  • "App Store" means Apple's App Store, and "Apple" means Apple Inc. and its relevant subsidiaries.

3. Relationship with Apple and the App Store

The Service is distributed through the App Store and is licensed, not sold, to you. These Terms are concluded between you and Finikos only, and not with Apple. Your use of the Service is also subject to the Apple Media Services Terms and Conditions and the usage rules set out therein. The Apple-specific provisions in Section 22 form part of these Terms. To the extent of any conflict between these Terms and the Apple terms with respect to your use of the App, the relevant Apple terms will govern solely to that extent.

4. Licence grant and reservation of rights

Subject to your continuous compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to download and use one copy of the App on an Apple-branded device that you own or control, and to use the Service, solely for your own internal and lawful purposes. All rights not expressly granted to you are reserved by us and our licensors.

5. Licence restrictions

You agree that you will not, and will not permit any third party to:

  1. copy, modify, adapt, translate or create derivative works of the Service, except as expressly permitted by law;
  2. reverse engineer, decompile, disassemble or otherwise attempt to derive the source code, underlying ideas or algorithms of the Service, except to the limited extent that applicable law expressly permits despite this limitation;
  3. rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer or otherwise make the Service available to any third party, or use it to provide services to third parties on a service-bureau basis;
  4. remove, obscure or alter any proprietary notice, label or mark;
  5. access or use the Service to build or train a competing product or service, or to benchmark it without our prior written consent;
  6. use any robot, scraper, crawler or other automated means to access the Service, or circumvent, disable or interfere with any security, rate-limiting or access-control feature;
  7. introduce any virus, malware or harmful code, or use the Service in a manner that could damage, disable, overburden or impair it; or
  8. use the Service in violation of any applicable law, regulation or third-party right.

6. Accounts and registration

To use certain features you must create an account through Apple, Google or email-based one-time codes. You agree to provide accurate and current information and to keep it updated. You are responsible for maintaining the confidentiality of your credentials and your device, and for all activity that occurs under your account. You must notify us promptly of any unauthorised use or suspected breach of security. We may refuse, suspend or terminate accounts in accordance with these Terms.

7. Your Content and your warranties

As between you and us, you retain all rights in and to your Content. You grant us, and our sub-processors acting on our behalf, a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, transmit, transcode, analyse and create Output from your Content, solely to the extent necessary to operate, provide, secure, maintain and improve the Service and to comply with law. This licence ends when the relevant Content is deleted, except for residual copies retained for a limited period for backup, security or legal-compliance purposes.

You represent and warrant that: (a) you own or have all necessary rights, licences, consents and permissions in your Content and to grant the licence above; (b) you have obtained all authorisations and provided all notices required to record the relevant premises and any persons, voices, images or property appearing in the Content; (c) your Content and our processing of it do not and will not infringe or misappropriate any third party's intellectual-property, privacy, image, publicity, confidentiality or other rights, or violate any law; and (d) your Content does not contain unlawful, defamatory or harmful material. You are solely responsible for your Content and for the lawfulness of capturing and processing it.

8. Artificial intelligence and Output; no professional advice; assumption of risk

The Service uses artificial-intelligence systems to generate Output from your Content. You acknowledge and agree that: (a) the Output is produced by automated probabilistic systems, is provided for informational and productivity purposes only, and may be inaccurate, incomplete, outdated or otherwise unsuitable for your purposes; (b) the Output does not constitute, and must not be relied upon as, professional advice of any kind, including legal, financial, insurance, valuation, tax, structural, surveying, safety or real-estate advice; (c) you are solely responsible for reviewing, verifying and validating any Output before relying on or acting upon it, and for any decision you make on its basis; and (d) you assume all risk arising from your use of, or reliance on, the Output. We do not warrant that the Output is accurate, complete, reliable or fit for any particular purpose, and we disclaim all liability for decisions made or actions taken in reliance on it, to the maximum extent permitted by law.

9. Acceptable use

In addition to the restrictions in Section 5, you agree not to use the Service to: record or process any space, person or property without the necessary rights or authorisations; engage in unlawful surveillance or stalking; infringe the rights of others; harass, threaten or harm any person; process special categories of personal data without a valid legal basis; or otherwise act in a manner that is unlawful, fraudulent, deceptive or harmful. You are responsible for ensuring that your use of the Service complies with all laws applicable to you, including data-protection, privacy and property law.

10. Fees, subscriptions, auto-renewal and billing

The App offers Credits (one-time, consumable purchases) and the auto-renewable Space Context Pro subscription. Indicative pricing is:

  • Pro Monthly: 14.99 EUR per month, billed for a one-month period.
  • Pro Annual: 99.99 EUR per year, billed for a one-year period.

All purchases are processed by Apple through your App Store account. We do not receive or process your payment-card details. The following apply:

  1. Billing. Payment is charged to your Apple account at confirmation of purchase and, for subscriptions, at the beginning of each renewal period.
  2. Auto-renewal. Subscriptions renew automatically at the then-current price for the same period unless auto-renewal is turned off at least 24 hours before the end of the current period. You can manage and turn off auto-renewal in your Apple account settings after purchase.
  3. Price changes. We may change prices and the composition of plans and Credits. For auto-renewing subscriptions, price changes apply to subsequent renewal periods and, where Apple requires your consent to a price increase, the subscription will not renew at the increased price without that consent.
  4. Taxes. Prices may vary by country and include or exclude applicable taxes as indicated at the point of sale.
  5. Free trials. Where a free trial is offered, any unused portion is forfeited upon purchase of a subscription to which the trial relates.
  6. Entitlements. Credits and subscription benefits are licences to use features, have no monetary value, are non-transferable and, except where required by law, are non-refundable and non-exchangeable.

11. Right of withdrawal and refunds

If you are a consumer in the European Union, you have a statutory right to withdraw from a purchase of digital content within 14 days without giving any reason. However, by purchasing and accessing digital content (including Credits, subscriptions and Output generation) you expressly request that performance begin immediately and you acknowledge that you lose your right of withdrawal once performance has begun, in accordance with Article 16(m) of Directive 2011/83/EU and Article 59 of the Italian Consumer Code. Requests for refunds are handled by Apple in accordance with the App Store terms; we do not control and are not responsible for Apple's refund decisions. Nothing in this Section limits any mandatory refund or remedy to which you are entitled under applicable law.

12. Intellectual property; feedback

The Service, the App, and all software, designs, text, graphics, trademarks, logos and other materials made available through them (excluding your Content) are owned by Finikos or its licensors and are protected by intellectual-property laws. Except for the limited licence in Section 4, no rights are granted to you. "Space Context" and "Finikos" and associated logos are our trademarks and may not be used without our prior written consent. If you provide suggestions, ideas or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use and exploit them for any purpose without restriction or compensation.

13. Third-party services and availability

The Service depends on, and interoperates with, third-party services, including Apple, Google and our cloud hosting, AI processing and email providers. We are not responsible for the acts, omissions, availability, accuracy or content of any third-party service, and your use of them may be subject to their own terms. The Service is provided on an "as available" basis. We do not warrant that the Service will be uninterrupted, timely, secure or error-free, and we may modify, suspend or discontinue all or part of the Service, including any feature or third-party dependency, at any time, to the extent permitted by law.

14. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Service and the Output are provided "as is" and "as available", with all faults and without warranties of any kind, whether express, implied, statutory or otherwise. We expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, title, accuracy and non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service will meet your requirements, that defects will be corrected, or that the Service or its supporting infrastructure is free of viruses or other harmful components. No advice or information obtained from us or through the Service creates any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you; in that case the relevant warranties are limited to the minimum scope and duration permitted by law.

15. Limitation of liability

To the maximum extent permitted by applicable law:

  1. we (together with our directors, officers, employees, agents, suppliers and licensors) will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, goodwill, data, business or anticipated savings, or for the cost of substitute services, arising out of or in connection with the Service or these Terms, whether based in contract, tort (including negligence), statute or otherwise, and even if we have been advised of the possibility of such damages;
  2. our total aggregate liability for all claims arising out of or in connection with the Service or these Terms will not exceed the greater of (i) the total amounts you actually paid to us, or through the App Store for the App, in the 12 months immediately preceding the event giving rise to the liability, or (ii) 50 EUR.

Nothing in these Terms excludes or limits our liability where it cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for wilful misconduct (dolo) or gross negligence (colpa grave), or any mandatory liability towards consumers. If you are a consumer, the limitations in this Section apply only to the extent permitted by mandatory consumer-protection law, and your statutory rights are not affected. The allocation of risk in these Terms reflects the price paid for the Service and is an essential basis of the bargain between us.

16. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold harmless Finikos and its directors, officers, employees, agents, suppliers and licensors from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your Content, including the capture, upload or processing of it; (b) your use or misuse of the Service; (c) your breach of these Terms or of any representation or warranty herein; or (d) your violation of any law or of the rights of any third party. We may, at our option, assume the exclusive defence and control of any matter subject to indemnification, in which case you agree to cooperate with us. This Section survives termination of these Terms. If you are a consumer, this obligation applies only to the extent you have acted intentionally or negligently and is limited as required by mandatory law.

17. Suspension and termination

You may stop using the Service and delete your account at any time (Settings, then Delete account). We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if: you breach these Terms; we are required to do so by law; or your use poses a security, legal or operational risk. Upon termination, the licences granted to you end and you must cease using the Service. Sections that by their nature should survive termination (including Sections 7, 8, 12, 14, 15, 16, 20 and 21) will survive. Termination does not entitle you to any refund except as required by mandatory law, and any subscription will otherwise continue to be governed by your App Store settings until it expires.

18. Changes to the Service and to these Terms

We may modify the Service and these Terms from time to time, for example to reflect changes in the Service, technology, our service providers or legal requirements. The "Last updated" date indicates when the Terms were last revised. For material changes we will provide reasonable notice within the App or by other appropriate means. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, your remedy is to stop using the Service and, where applicable, cancel your subscription and delete your account. Where mandatory consumer law applies, changes that materially affect you will not be imposed without your right to terminate.

19. Force majeure

We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, governmental action, labour disputes, failures or interruptions of telecommunications, internet, hosting, energy or third-party services, cyber-attacks, or any other event of force majeure. This Section does not affect your mandatory rights as a consumer.

20. General provisions

  1. Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign or transfer these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganisation or sale of assets.
  2. Entire agreement. These Terms and the documents referenced in them constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous understandings.
  3. Severability. If any provision is held to be invalid or unenforceable, it will be modified to the minimum extent necessary, or severed, and the remaining provisions will remain in full force and effect.
  4. No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  5. Notices. We may provide notices to you within the App, by email or by posting on our website. You may contact us at the addresses set out in Section 23.
  6. Language. These Terms may be made available in more than one language. In case of discrepancy, and unless mandatory law provides otherwise for consumers, the Italian version prevails for users resident in Italy and the English version prevails for all other users.
  7. No partnership. No agency, partnership, joint venture or employment relationship is created by these Terms.

21. Governing law, jurisdiction and dispute resolution

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of the Republic of Italy, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods. Before commencing any proceedings, the parties will attempt in good faith to resolve any dispute amicably by contacting support@finikos.it.

If you are not acting as a consumer, the courts of Udine, Italy, will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms. If you are a consumer, the mandatory rules of your country of habitual residence apply, this choice of law does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement, and the competent court is that of your place of residence or domicile. The European Commission's online dispute resolution platform is available at ec.europa.eu/consumers/odr. We are not obliged to, and do not undertake to, participate in proceedings before an alternative dispute-resolution body unless required by law.

22. Apple App Store terms

The following terms apply to your use of the App obtained through the App Store and, in the event of any conflict with the rest of these Terms in this respect, prevail to the extent of the conflict:

  1. These Terms are concluded between you and Finikos only, and not with Apple. Finikos, not Apple, is solely responsible for the App and its content.
  2. The licence granted to you is limited to a non-transferable licence to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions.
  3. Apple has no obligation to furnish any maintenance or support services with respect to the App. Maintenance and support, if any, are provided solely by Finikos as described in our support resources.
  4. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App to you; to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are the sole responsibility of Finikos.
  5. Finikos, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including product-liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer-protection, privacy or similar legislation.
  6. In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual-property rights, Finikos, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such claim.
  7. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  8. You must comply with applicable third-party terms of agreement when using the App.
  9. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

23. Contact and company details

Finikos S.r.l.
Via Francesco Ostermann 6/7, 33033 Codroipo (UD), Italy
VAT IT03189520301
Support: support@finikos.it · Privacy: privacy@finikos.it

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